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Human Factors: understand and control their impacts and possible link with a Safety Management System (SMS) – #759
Mandatory training to comply with aviation regulations
Context
In industrial and aeronautical activities, human factors directly influence product compliance and safety. Understanding these factors makes it possible to identify the source of deviations more effectively, prevent risky situations and strengthen the safety culture within organisations.
Taking human factors into account also ensures compliance with:
- the requirements of standards such as EN 9100:2018 (chapter 10.2) and ISO 9001:2015 (chapter 7.1.4),
- the recommendations of the RM13010 aerospace human factors handbook and FOD (Foreign Object Debris or Damage)
- regulatory requirements relating to safety training, in particular the requirements of Part-145: 145.A.30(e) and GM1 145.A.30(e), and PART 21: 21.A.139
Objectives
- Understand the impact of human factors on product compliance and safety.
- Be able to identify situations in which human factor-related deviations will occur.
- Be able to address the causal chain related to human factors and integrate them into risk analyses.
- Know how to interpret the human factors requirements of the ISO9001 and EN9100 standards and the RM13010 recommendations in accordance with SCMH guidelines.
- Know how to interpret the requirements of EASA Part 21, Part 145 and SMS regulations.
- Be able to adapt your organisation to take human factors into account and thus implement the appropriate measures.
Recommanded for
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All employees who have an impact on the product: newcomers as well as experienced ones.
- Quality personnel responsible for corrective and preventive action as well as risk analysis.
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Managers and internal Human Factors trainers.
Prerequisites
No prerequisites.
Pedagogy
- The training will be based on a video example that will help participants understand and become aware of the impact of human factors on product compliance and safety right from the start of the training.
- It will link to the various requirements of the ISO9001 and EN9100 standards and RM13010 recommendations, which will be presented and analysed.
- The training will then cover the various concepts and terms, including the regulatory and normative context related to human factors.
- The training course will detail the different types of human factors in a logical and progressive manner by family, while drawing on practical cases to reinforce the acquisition of targeted skills.
- Finally, the training course will help to analyse human factors and implement examples of appropriate preventive and corrective measures.
Evaluation mode
- Knowledge test (MCQ).
Course materials
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Participant’s folder containing the presentations delivered during the training and the exercise materials.
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Booklet (leaflet)
To go further
Consulting services : EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
- Introduction to human factors (video)
- Regulatory and standard requirements relating to human factors
- Context and definitions
- Safety culture and organisational factors
- Human errors
- Professionalism and integrity
- Human performance and limitations
- Working environment
- Procedures, information, technical documentation
- Communication, teamwork
- Identification of the three main categories of human factors
- Analysis of types of behavioural human factors
- Analysis of types of communication-related human factors
- Analysis of types of managerial human factors
- Organisational solutions, human factors programme
Luc GEOFFROY - AMPHENOL
« This training has helped to clarify my knowledge of this new requirement. I think I now have the tools to deploy it within my teams. A dense day but a pace that keeps things interesting. »
Christelle VALET - AMPHENOL
« Concrete examples that allow a good understanding ».
Bruno LORENZI - AMPHENOL
« Suitable and very interesting training that should raise awareness. »
Vincent BEYRIES - AMPHENOL
« Clear, precise, documented training with concrete cases. Good adaptation to the context of our company. »
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