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SIX SIGMA Yellow Belt – #63
Context
You wish to widely deploy a 6 Sigma improvement culture (project approach and associated tools) to operational and functional teams and/or enable future 6 Sigma project participants to understand the approach and tools in order to effectively contribute to strategic objectives.
Objectives
- Understand what Six Sigma is and the benefits of this type of project.
- Understand the DMAIC project method and the expected outputs at each milestone.
- Understand the usefulness of the different tools at different steps of the process.
- Know how to collaborate effectively to implement the tools.
Recommanded for
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Future participants in a Six Sigma project who want to contribute effectively to an improvement team.
Prerequisites
No prerequisites.
Pedagogy
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The steps of the method and the tools are taught via exercises.
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Participants perform exercises to practice acting as project team leaders.
Evaluation mode
- Knowledge test (MCQ).
Course materials
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Participant’s file containing the presentations delivered during the training and the exercise materials.
To go further
Training :
Consulting services : EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.
Introduction to Six Sigma
- History and origins of Six Sigma
- Expected results of the Six Sigma approach
- Characteristics of Six Sigma projects
- Defect, opportunity, DPMO (concept) and sigma
- Key components of Six Sigma
- Key roles in Six Sigma (Champion, BB, GB, YB)
- Roles and responsibilities within the team, team member profiles (Belbin test)
- Team operating rules
- Project management basics: planning, communication plan, action tracking
Overview of the 5 phases of DMAIC
Goals and expected deliverables per phase
DEFINE phase
Define phase Part 1: Selecting priorities
- Listening to customers and CTQs
- The team charter and contract
DEFINE phase (continued)
Define phase Part 2: Learning about the process:
- SIPOC, flowchart and quick wins
The Define stage milestone
MEASURE phase – The basics
- Link between outcome measures and process measures: the cause-effect matrix
- Types of data (qualitative/quantitative)
- Data collection
- Statistical basics: Mean, median, range, standard deviation
- Variability: common and special causes
- Principles of measurement system analysis (MSA) (without advanced calculations)
- Principles of control charts (without advanced calculations)
- Short-term capability studies (without advanced calculations)
- The milestone of the Measure Phase
ANALYZE Phase – The Basics
Analysis Tools – Yellow Belt Level
Analysis of X and Y
- Graphical Analysis: Pareto Chart/Stratification, Box Plot
- Descriptive Statistics
Analysis of Relationships between X and Y:
Graphical Analysis: Effects and Interactions Chart, Multivariate Chart, Correlation Chart
Introduction to inferential analysis:
- Discrete variables: hypothesis testing principle
- Continuous variables: regression principle
- Design of experiments: introduction
Searching for root causes: 5 Whys
The milestone of the Analyse Phase
IMPROVE Phase
Part 1: Studying the results
- Techniques for generating solutions
- Choosing the solution
Part 2: Implementing the solution
- Assessing the risks of the solution: impact wheel
- Making the solution robust
- Resistance to change: how to anticipate it
- Planning the implementation of the solution
- Assessing the risks of implementing the solution
- The milestone transition of the Improve Phase
CONTROL Phase
Part 1: Standardise & Cross-functional
- Process monitoring plan after the project
- The principle of subgroup control charts
- Long-term capability studies of the new process
- Standardise, formalise changes
- Transfer
- The milestone transition of the Control Phase
Part 2: Review / Learn lessons
- Project feedback (technical, financial, within the team and with stakeholders)
- Communication of results
- End-of-project review with management
Post-project
- Performance measurement after 1 year
Summary of the Six Sigma approach
- Summary of the objectives and tools for each phase
Philippe DORNBUSCH - CREDIT AGRICOLE IDF
« Christian was able to explain the different levels of the continuous improvement approach with brio. I appreciated the Excel workbook that groups the different tools to be implemented. «
Thierry DANCOISNE - CREDIT AGRICOLE IDF
« Very interesting and effective training. A lot of examples and pedagogy. Christian masters his subject very well and accompanies us well. «
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