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8D expert: Strengthen your problem-solving practice – #777

Catégories :
All industries Automotive training Quality methods & tools Quality methods and tools Quality methods and tools Services
1,450.00 € HT

Training content

Context

You master the classic problem solving tools (QQOQCP, Is Not, Brainstorming, Ishikawa, 5 Whys…).
You wish to reinforce your mastery of the 8D approach by implementing tools that are complementary to the classic tools, in order to :

  • describe a problem more precisely (step D2),
  • improve the identification and validation of causes (step D4),
  •  make the verification of the effectiveness of actions more reliable (step D6).

Objectives

  •  Understand the limitations of traditional tools.
  • Identify points of progress in the mastery of classic tools.
  • Discover and master the use of complementary tools at the appropriate stages:
    o Step D2: Multi-variant diagram, Rearrangement of components, False resemblance
    o Step D4: Recombination of variables, Correlation diagram
    o Step D6: Antique/New
  • Identify the possibilities of using these complementary tools in the situations you encounter

Recommanded for

  • Management staff from all departments, actors in continuous improvement.
  • Managers, coordinators and technicians/animators in quality, safety and environment.
  • Problem-solving facilitator, customer quality manager, internal quality auditor.
  • Technicians and engineers in support services (quality, methods, industrialisation, logistics, design office, etc.).
  • Sector manager, RUAP
  •  Production or support service engineer

Prerequisites

  • Have completed training course no. 77 « Protecting your customers from incidents and eliminating the causes » or equivalent.

or

  • Master the 8D approach and the associated classic tools (QQOQCP, Is not Is, brainstorming, Ishikawa, 5 whys …)

This training covers tools that are particularly appropriate in the context of manufacturing a multi-component product and a manual or automatic assembly process.

Specific operating conditions for remote sessions

  • Have a PC equipped with a microphone, webcam and, if possible, a headset for greater comfort. Note: To blur or hide the view from behind, background screens are available in Zoom or Teams.
  • A good Internet connection, tested before the session.
  • Locate in a quiet, isolated area; switch to “not available” status in Teams; close your email access and mute your phone to avoid distraction during the session.
  • To avoid off-topic discussions during the session, participants from the same organisation should not be grouped together in the same room, but rather at their own desks. Virtual sub-groups will be set up specifically for the exercises, which will also allow for mixed groups to be created.
  • The webcam and microphone must be open during remote qualification/certification exams. It may also be necessary for us to check that you are the only one in the room.
  • We ask that you connect at least 5 minutes before the beginning of the session.

Pedagogy

  • The training follows a thread structured by each of the 8 steps of the 8D approach.
  • Each complementary tool is discussed at the stage where it has a role to play and in relation to the purpose of the stage.
  • Each tool is the subject of a theoretical presentation completed by an example.
  • Each tool is then put into practice on a case study either individually or in sub-groups, depending on the case.

Evaluation mode

  • Knowledge test (MCQ).

Course materials

  • Participant’s file containing the presentations delivered during the training and the exercise materials.

To go further

Trainings :

Consulting services: EURO-SYMBIOSE can assist you in the concrete implementation in your company. Contact us to know more about it.

For more information on accessibility, access procedures and deadlines, see our Training page.

Course programme

Session 1

8D and limits of classical tools.

Session 2

Tools associated with step D2: Problem description.

Session 3

Tools associated with step D4: Search for causes.

Session 4

Tools associated with step D6: Implement corrective actions and verify their effectiveness.

Durée
2 days
Type de formation
Open / In-house training session
Modalité de réalisation
Onsite (Open: lunch included) or remote sessions
Validation
Qualification Certificate
Nombre de participants
Minimum : 4
Maximum : 12
Réductions

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